Privacy
Privacy Policy
Last updated:
1. Introduction
SinceNew Technologies, trading as CheapHostIndia (“CheapHostIndia”, “we”, “us”, or “our”), operates https://cheaphostindia.com and related services. We respect your privacy and are committed to protecting the personal information of customers and users of our services (“Services”).
This Privacy Policy explains how we collect, use, store, and disclose information when you use our websites, hosting services, client area, or support systems.
By using CheapHostIndia services, you agree to the practices described in this Privacy Policy.
2. Scope & applicability
- This Privacy Policy applies only to CheapHostIndia services
- It is governed exclusively by the laws of India
- It does not provide rights under GDPR, EEA, or any foreign privacy frameworks
- Our services are not intended for children under 13 years of age
3. Information we collect
We collect only the information necessary to operate, bill, support, secure, and improve our services.
3.1 Information you provide directly
This includes:
- Full name
- Email address
- Phone number
- Billing address
- Payment-related details (processed via payment gateways; we do not store full card numbers on our servers when the gateway processes the payment)
- Support communications and tickets
- Account credentials and identifiers
3.2 Information collected automatically
When you use our services, we may collect:
- IP address
- Browser type and device information
- Login timestamps
- Service usage logs
- Client area and control panel activity
- Cookies and session data
3.3 Information from third parties
We may receive limited data from:
- Payment gateways
- Domain registries (if you use domain services with us)
- Fraud prevention services
- Billing / client-area integrated providers (for example WHMCS-related providers)
This data is used only for service delivery, billing, security, or compliance purposes.
4. How we use your information
Your information is used strictly for legitimate business purposes, including:
- Creating and managing your account
- Processing payments and invoices
- Providing hosting, domain (if offered), and support services
- Monitoring system security and abuse
- Preventing fraud, spam, and unauthorized access
- Communicating service-related notices
- Complying with Indian legal obligations
We do not sell personal data.
5. Communication policy
We may contact you via email, SMS, phone calls, WhatsApp (where you have provided a number), or automated system notifications for service alerts, billing notices, security warnings, support updates, and important policy changes.
You cannot opt out of essential service-related communications.
6. Cookies & tracking
CheapHostIndia uses cookies and similar technologies to maintain login sessions, secure accounts, improve website functionality, and analyze traffic and usage patterns.
Disabling cookies may affect service functionality.
7. Data sharing & disclosure
We may share your data only with:
- Payment processors
- Domain registries (for example ICANN / INRegistry), when domain services apply
- Infrastructure providers
- Fraud, security, and abuse monitoring services
- Legal or government authorities when required by Indian law
All such third parties are expected to handle data confidentially and only for authorized purposes.
8. Legal & regulatory disclosure
We may disclose personal information without notice if required to:
- Comply with Indian laws, regulations, or court orders
- Respond to law enforcement or government requests
- Protect CheapHostIndia, its customers, or the public
- Enforce our Terms & Conditions or policies
- Investigate fraud, abuse, or security incidents
9. Data storage & retention
- Data is stored on secure servers used by CheapHostIndia
- Information is retained as long as required for active services, legal / billing / compliance purposes, or dispute resolution
- After account termination, data may be permanently deleted without recovery
10. Data security
We implement industry-standard security measures, including encrypted connections (HTTPS), restricted internal access, firewalls and monitoring, and secure billing / control-panel integrations where used.
No system is 100% secure, and CheapHostIndia does not guarantee absolute data security.
11. Your responsibilities
You are responsible for keeping login credentials confidential, securing your devices and networks, enabling two-factor authentication when available, and logging out from shared or public devices.
CheapHostIndia is not liable for account compromise caused by user negligence.
12. Third-party websites
Our website or services may contain links to third-party websites. CheapHostIndia is not responsible for the privacy practices or content of external websites.
13. Changes to this Privacy Policy
We may modify this Privacy Policy at any time. Changes become effective when published on our website. Continued use of our services constitutes acceptance of the updated policy.
14. Governing law & jurisdiction
This Privacy Policy is governed exclusively by the laws of India. Disputes are subject to the exclusive jurisdiction of Indian courts.
15. Contact
SinceNew Technologies (trading as CheapHostIndia)
5/116, North Street, Lakkinayakkanpatti, Kallakurichi, Tamil Nadu, 606402
GSTIN: 33AJKPI0348A1ZU
Email: support@cheaphostindia.com
Client area: https://my.cheaphostindia.com
By using CheapHostIndia services, you acknowledge that you have read and understood this Privacy Policy.
